Director of Product Design for RingCX at RingCentral

Customer experience, powered by AI

RingCX is designed for B2B enterprises and small businesses alike. My team focuses on designing intuitive interfaces to make complex capabilities easy for anyone to use.


Intro

Hello! I’m a design leader with experience driving innovation and growth for B2B Enterprise SaaS applications for international organizations.


Leadership style

My leadership style is grounded in transparency, trust, and a servant-leadership mindset. I prioritize open communication and focus on removing obstacles so my team can excel. I lead by example, taking a low-ego approach that puts the team's needs and success first, creating a supportive environment where everyone feels empowered to contribute their best.

Some recent case studies

Launching RingCX Contact Center

RingCentral Unified Desktop Strategy

Shaping UX Team Culture and Growth